The UV light built into the Vetra fountain operates at a wavelength proven to destroy bacteria and pathogens in water. It's the same technology used in hospitals and water purification plants — not a marketing gimmick. You'll see the UV light glowing inside the fountain when it's running.

The lifetime warranty covers any defect in materials or workmanship — including the pump, the UV light, and all stainless steel components. If anything stops working the way it should, we replace it. Just email us at info@vetra.com with your order number and a brief description, and we'll take care of it. We stand behind this fountain completely because we built it to last.

The lifetime warranty covers any defect in materials or workmanship — including the pump, the UV light, and all stainless steel components. If anything stops working the way it should, we replace it. Just email us at info@vetra.com with your order number and a brief description, and we'll take care of it. We stand behind this fountain completely because we built it to last.

Most cats transition within 3–7 days, and many take to it immediately — especially cats that already show interest in running water (dripping taps, jumping on the sink). The key is placement: put the fountain near where their bowl used to be, and leave the bowl out for the first few days so they can choose. Don't force it. Curiosity does the work. Cats are wired to prefer moving water instinctively — still water in a bowl is actually unnatural for them. Once they taste the difference, most never go back.

Yes, the Pawira Fountain includes an AC adapter — and it barely uses any power. It consumes less electricity than charging your phone, so it costs almost nothing to run 24/7. And unlike battery-powered fountains where old or cheap batteries can leak or swell, AC power means zero risk of that happening inside your cat's water supply.

We recommend changing the filter every 2 weeks to ensure fresh, clean water.

If your cat doesn't like it or avoids it, we recommend waiting 3-4 days so your cat can get used to it. If he is still avoiding it, we recommend using catnip on the spout to help your cat get acquainted with it. Contact us at info@vetra.com and we will make sure to assist you!

Just send us an email at info@vetra.com and we will make sure you and your cat are taken care of!

Yes, it runs continuously — and that's exactly the point. Cats are instinctively attracted to moving water because still water in the wild is often stagnant and unsafe. A constantly flowing fountain triggers that natural instinct, encouraging your cat to drink more throughout the day. This is especially important for cats on dry food, who are almost always chronically underhydrated without even showing obvious signs of thirst.

The USB cord is about 90 cm

Our warehouses are located in the UK, so we can ship your product to you in the fastest possible way from the closest location.

Yes, it's made of 316 surgical grade stainless steel.